Where can I buy the new Naturally Sugar Free Cola, Lemon, Raspberry and Orange Infusions?
You can buy Nexba at Coles Supermarkets, Coles Express, 7-Eleven, Caltex Star Mart, United Petroleum, Chemist Warehouse and more.
Where are Nexba products manufactured?
Nexba is made locally in Sydney, Australia.
What ingredients do you use to sweeten Nexba?
Our products use only non-GMO ingredients, sweetened with stevia leaf extract and erythritol.
Why do you use these ingredients to sweeten Nexba?
We want to offer healthier alternatives to traditional sugary soft drinks. Stevia leaf extract and erythritol provide the same sweet flavour, but none of the detrimental health effects such as higher blood pressure, inflammation, weight gain, diabetes, and fatty liver disease, that come from added sugar.
What is erythritol and is it safe?
Unlike artificial sweeteners, which are man-made synthetic chemical compounds formulated in a lab, erythritol appears naturally in fruits such as pears, melons and grapes, as well as foods such as mushrooms and ferment products such as wine, soy sauce and cheese.
What ingredients make up the ‘Natural Flavours’ in Nexba products?
Our natural flavours are derived from a combination of a fruit extract and natural fruit flavour of the named fruit used in each of our Nexba products. There are no sugars or artificial ingredients contained in, nor added to, these extracted flavours.
Is Nexba gluten-free and vegan?
All Nexba products are gluten-free and vegan.
What is the difference between Nexba and other ‘Sugar Free’ drinks?
Nexba products are naturally sugar free, which means we do not use any artificial sweeteners to replace sugar. In place of sugar, we use natural sweeteners stevia and erythritol.
What is your returns policy?
We promise to refund any unopened items that you’re not completely happy with, within 14 days of receipt and the product packaging is still in its original condition and was purchased directly from our store.
To return your product please email firstname.lastname@example.org with your order number and reason for return.
Please keep in mind that unless there is an error on our part we do not cover the cost of return shipping.
Please read our returns policy to find out more information.
How long will my order take to arrive?
If you're located within Australia, then your order will typically take 2-5 business days to arrive.
How much will shipping cost me?
Shipping costs can be calculated at the online store checkout.
My order hasn’t arrived, how do I track it?
If you are having trouble or your order has been lost in the post please email email@example.com.
What if my order was damaged in the post?
If your order was damaged in the post then Nexba will replace the product free of charge as long as you take a picture of the external packaging (before it is opened) and the product damage.
To get a return shipping slip please email firstname.lastname@example.org with your name, order number and images of your damaged product.
The post office lost my order can I get another one sent to me?
If in the event that your order is lost in transit, then you need to contact us with your order number and order tracking ID via email at email@example.com, so we can arrange another for another one to be sent free of charge.
I’m not happy with order, what should I do?
If you are not happy with your order and it has been less than 14 days since you received the order, then please email us at firstname.lastname@example.org to arrange a refund.
I’d like to send Nexba feedback, how can I do this?
We love hearing from your customers! Please email email@example.com
I’d like to become an ambassador/affiliate, what do I need to do?
That's fantastic, we'd love to meet you! If you're interested in making money by becoming an ambassador, reseller or affiliate then please follow the instructions below.
If you have a blog, social media presence or website that matches our products then you can easily become an affiliate and start making money today.
Please click here to find out more and sign up today.
If you think you’re personality or company matches our products and you would like to explore becoming a brand ambassador or partner then we would love to hear from you.
Please fill out the form here and tell us why you believe you would be a great ambassador.
I’m interested in retailing / reselling Nexba’s products in my store / online website who should I talk to?
If you’re interested in retailing or reselling either any of our products / our product range just go to our retail page and fill in the form so that one of our representatives can contact you.
To find out more information please click here.
Where can I buy Nexba?
You can purchase most our beverages directly from us by going to our online store here, or you can purchase our beverages directly from our proud Australian retailers.
To find out more about what beverages that are available from each retailer you can go to our stockists page here.
Can I order Nexba drinks in bulk?
You can purchase all our beverages ranges from our online store.
If you're looking to order a larger number of beverages for a celebration then you can contact the team directly at firstname.lastname@example.org to arrange a discount.
If you're a café, restaurant or bar that would like to order our beverages, then you can simply sign up to become a stockist by filling our stockist page here, once approved you will then be given access wholesale pricing.